Privacy Policy

Swara Prabha Vocal Academy operates this online platform to provide information about our vocal coaching services, online courses, and workshops. We are committed to protecting the privacy and security of your personal information. This policy explains how we collect, use, disclose, and protect your data when you visit our site or use our services.

Information We Collect

We collect various types of information in connection with the services we provide through our site.

Information you provide to us: We collect information that you voluntarily provide to us. This includes information you submit when you inquire about our services, register for a course or workshop, create an account, contact us through forms or other communication methods, or participate in interactive features on our site. This information may include your name, contact details such as email address and phone number, and any other details you choose to provide related to your interests in our services or specific program applications.

Information collected automatically: When you visit our site, we may automatically collect certain information about your device and usage. This can include your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and other usage data. We may use cookies and similar tracking technologies to collect this information. Cookies are small text files placed on your device that help us improve your experience, analyze site usage, and deliver personalized content.

How We Use Your Information

We use the information we collect for various purposes related to providing and improving our services:

To provide, operate, and maintain our site and services, including processing registrations for courses and workshops.

To communicate with you, respond to your inquiries, and provide customer support regarding our vocal coaching, online courses, and other offerings.

To understand and analyze how you use our site and services, helping us improve the content, features, and functionality of our platform.

To develop new products, services, features, and functionality related to vocal training and education.

To process transactions and manage your accounts related to course enrollments and purchases.

To detect and prevent fraudulent, abusive, or unlawful activity.

To comply with legal obligations and enforce our terms and conditions.

Legal Basis for Processing

We process your personal information based on several legal grounds, including:

The processing is necessary to perform a contract with you or take steps at your request before entering into a contract (e.g., processing your registration for a course).

The processing is necessary for compliance with a legal obligation.

The processing is necessary for our legitimate interests (or those of a third party), provided these interests do not override your fundamental rights and freedoms.

Your consent, where required by law or when we ask for your consent for a specific purpose.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in limited circumstances:

With trusted third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, and customer service. These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.

In response to a legal request, such as a subpoena, court order, or government demand, if we believe disclosure is necessary to comply with the law, protect our rights, or the safety of others.

In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, in which case your information may be transferred as part of that transaction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The criteria used to determine retention periods include the nature of the data, the purpose for which it was collected, and relevant legal or business requirements.

Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data. These rights may include:

The right to access the personal data we hold about you.

The right to request rectification of inaccurate or incomplete personal data.

The right to request the erasure of your personal data under certain conditions.

The right to restrict the processing of your personal data under certain conditions.

The right to object to the processing of your personal data under certain conditions.

The right to data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format.

The right to withdraw consent at any time where we relied on your consent to process your personal information.

To exercise these rights, please contact us using the contact details provided below.

Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information transmitted through our site.

Third-Party Links

Our site may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are intended for individuals interested in vocal training. If you are under the age where parental consent is required for data processing, please ensure you have obtained such consent before providing any personal information through our site. We do not knowingly collect personal information from children without appropriate legal basis. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to remove that information from our servers.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page. We encourage you to review this policy periodically.

If you have any questions or concerns about this privacy policy or our data practices, you may contact us in writing at the following address:

Swara Prabha Vocal Academy 101, 3rd Floor, Karve Road, Pune, Maharashtra, 411004 India